Over the time, starting 2012 with my implementation career on ServiceNow (Berlin release back then), I was able to understand how ServiceNow actually works under the hood and how all the little and larger gears engage with each other and which technology is used where. And there are a lot of smaller and larger bits and pieces!
read moreSecuring ServiceNow® Integrations (Inbound)
While MFA is now a popular thing with users, it isn’t for integrations. For ServiceNow I present a simple solution introducing MFA for integrations.
read moreDue date or Due date? syslog or sys_log?
Some instances sometimes have hiccups — maybe because of some quirks of ServiceNow®
read moreWhy not to mix Java and JavaScript types in ServiceNow®
Some instances sometimes have hiccups — maybe because of some quirks of ServiceNow®
read moreDevelopement Guidelines
Besides Technical Best Practices there are a few things to keep your instance clean and tidy. In this short post I will collect a few best practices that go beyond ServiceNow’s Technical Best Practices.
read moreServiceNow® Security Stories
Storytime! Because of a series of recent events I felt it is time to publish a few stories of what could go wrong when implementing
read moreExport ServiceNow® Forms as Excel
In my role as a ServiceNow® Architect, my job is not only to ensure quality, modularity/reusability, maintainability in ServiceNow® Implementations but also to provide adequate
read morePractical Data Separation in the ServiceNow® Platform
Domain Separation or Data Separation? While the Plugin “Domain Separation” is a very heavy and powerful horse you could bet on, it might not always
read moreWhitepaper “ServiceNow® Data Separation”
The ServiceNow® Platform is a very powerful tool. Sooner or later each bigger customer stumbles across the question “How do I integrate my other companies
read moreServiceNow® platform Security Analysis (updated 2018-10-30)
The unexpected experience A while ago, I sat beside a ServiceNow, Inc. Consultant. He was able, without a local user, to login into a self-hosted
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