Over the time, starting 2012 with my implementation career on ServiceNow (Berlin release back then), I was able to understand how ServiceNow actually works under the hood and how all the little and larger gears engage with each other and which technology is used where. And there are a lot of smaller and larger bits and pieces!
read moreSecuring ServiceNow® Integrations (Inbound)
While MFA is now a popular thing with users, it isn’t for integrations. For ServiceNow I present a simple solution introducing MFA for integrations.
read moreSocial Distancing
As things progress, I wanted to understand how social distancing helps in reducing the spreading of the current virus. Therefor I programmed a browser-based Javascript
read moreITIL® 4: Besser als ITIL v3?
Vor etwa einer Woche habe ich die Prüfung zum ITIL 4 Managing Professional bestanden. Hier fasse ich die Hauptunterschiede und Gemeinsamkeiten zusammen.
read moreITIL® 4: better than ITIL v3?
About a week ago I passed the Exam to the ITIL 4 Managing Professional. I’ll summarized the main differences — and sameness.
read moreDue date or Due date? syslog or sys_log?
Some instances sometimes have hiccups — maybe because of some quirks of ServiceNow®
read moreWhy not to mix Java and JavaScript types in ServiceNow®
Some instances sometimes have hiccups — maybe because of some quirks of ServiceNow®
read moreDevelopement Guidelines
Besides Technical Best Practices there are a few things to keep your instance clean and tidy. In this short post I will collect a few best practices that go beyond ServiceNow’s Technical Best Practices.
read moreServiceNow® Security Stories
Storytime! Because of a series of recent events I felt it is time to publish a few stories of what could go wrong when implementing
read moreUpdate to the ServiceNow® platform Security Analysis
As I further investigated and dug down into the Authentication Gates, a hardcoded backdoor-user appeared that can never be locked out (except turning the credential
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