Over the time, starting 2012 with my implementation career on ServiceNow (Berlin release back then), I was able to understand how ServiceNow actually works under the hood and how all the little and larger gears engage with each other and which technology is used where. And there are a lot of smaller and larger bits and pieces!
read moreSecuring ServiceNow® Integrations (Inbound)
While MFA is now a popular thing with users, it isn’t for integrations. For ServiceNow I present a simple solution introducing MFA for integrations.
read moreSocial Distancing
As things progress, I wanted to understand how social distancing helps in reducing the spreading of the current virus. Therefor
read moreITIL® 4: Besser als ITIL v3?
Vor etwa einer Woche habe ich die Prüfung zum ITIL 4 Managing Professional bestanden. Hier fasse ich die Hauptunterschiede und Gemeinsamkeiten zusammen.
read moreITIL® 4: better than ITIL v3?
About a week ago I passed the Exam to the ITIL 4 Managing Professional. I’ll summarized the main differences — and sameness.
read moreDue date or Due date? syslog or sys_log?
Some instances sometimes have hiccups — maybe because of some quirks of ServiceNow®
read moreWhy not to mix Java and JavaScript types in ServiceNow®
Some instances sometimes have hiccups — maybe because of some quirks of ServiceNow®
read moreDevelopement Guidelines
Besides Technical Best Practices there are a few things to keep your instance clean and tidy. In this short post I will collect a few best practices that go beyond ServiceNow’s Technical Best Practices.
read moreServiceNow® Security Stories
Storytime! Because of a series of recent events I felt it is time to publish a few stories of what
read moreUpdate to the ServiceNow® platform Security Analysis
As I further investigated and dug down into the Authentication Gates, a hardcoded backdoor-user appeared that can never be locked
read moreExport ServiceNow® Forms as Excel
In my role as a ServiceNow® Architect, my job is not only to ensure quality, modularity/reusability, maintainability in ServiceNow® Implementations
read morePractical Data Separation in the ServiceNow® Platform
Domain Separation or Data Separation? While the Plugin “Domain Separation” is a very heavy and powerful horse you could bet
read moreWhitepaper “ServiceNow® Data Separation”
The ServiceNow® Platform is a very powerful tool. Sooner or later each bigger customer stumbles across the question “How do
read moreServiceNow® platform Security Analysis (updated 2018-10-30)
The unexpected experience A while ago, I sat beside a ServiceNow, Inc. Consultant. He was able, without a local user,
read moreData Model Explorer
A wholistic view on the data model As a ServiceNow® Architect I often need to check interdependencies of tables, find
read moreDaily Rate Calculator
When starting as a freelancer and even after the initial phase, you might stumble across questions like “What prices can
read more